Terms and Conditions

Information for consumers in distance selling contracts and customer information in electronic commerce contracts

1 Scope

For business relations between us and the customer, the following General Terms and Conditions apply in the version valid at the time of the order for orders placed via the online shop.

2 Conclusion of contract

The presentation of our products on our website merely constitutes an invitation to the customer to submit a contractual offer.

By submitting an order, the customer submits an offer within the meaning of Section 145 of the German Civil Code (BGB). The customer will receive confirmation of receipt of the order via email.

The contract with us is concluded when we accept the customer's offer in writing or in text form within 2 working days of sending the order. The decisive date is the time of receipt of the declaration of acceptance by the customer.

A working day is any calendar day that is not a Sunday or a national public holiday.

3 Delivery, shipping costs, transfer of risk

Delivery is subject to the shipping costs stated in each individual case. If the customer is a consumer, we bear the shipping risk regardless of the shipping method. If the customer is a business, all risks and dangers of shipping are transferred to the customer as soon as we hand over the goods to the commissioned logistics partner.

4 Retention of title

The delivered goods remain our property until the purchase price has been paid in full.

5 payments

Only the payment methods displayed to the customer during the ordering process are accepted.

6 Liability for defects

The statutory liability for defects applies.

7 Information for consumers in distance contracts and customer information in electronic commerce contracts

a)  We have subjected ourselves to the following codes of conduct: Trusted Shops
b)  You can identify any input errors when placing your order in the final confirmation before sending your contract declaration and correct them at any time using the delete and change function before sending the order.
c)  The essential characteristics of the goods we offer and the validity period of limited-time offers can be found in the individual product descriptions on our website.
d)  The language available for concluding the contract is German.
e)  You can submit complaints and claims for liability for defects to the address given in the provider identification.
f)  The contract text is not saved by us and is therefore not accessible to you as a customer after the contract has been concluded.
g)  Information on payment, delivery or fulfillment can be found in the offer.

8 Information on dispute resolution proceedings before a consumer arbitration board

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

9 Miscellaneous

The contractual relationship between us and the customer, as well as the respective terms and conditions, are governed by the law of the Federal Republic of Germany. If the customer is a consumer, the statutory provisions and rights applicable to the protection of consumers under the law of the country in which the consumer has his or her habitual residence, from which no deviation may be made by agreement, remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.

10 Data protection

Customer data is collected only as part of pre-contractual measures and for contract processing. Legal requirements are observed.

For detailed information on data usage, please refer to our privacy policy:  Click here.

Liability for defects

a) Regulations for the sale of new goods

When selling new goods, statutory liability for defects applies.

b) Regulations for the sale of used goods

Irrespective of the following provisions for shortening the liability period for used goods, the limitation period for claims for damages in the event of injury to life, limb, or health resulting from an intentional or negligent breach of duty on our part or an intentional or negligent breach of duty on the part of our legal representative or vicarious agent remains unaffected. Furthermore, regardless of the following provisions for shortening the liability period for used goods, the limitation period for claims for damages in the event of other damage resulting from an intentional or grossly negligent breach of duty on our part or an intentional or grossly negligent breach of duty on the part of our legal representative or vicarious agent remains unaffected. Any liability under the Product Liability Act also remains unaffected. Furthermore, a one-year liability for defects applies to used goods if the customer is a consumer. Furthermore, liability for defects for used goods is excluded if the customer is a business owner. Otherwise, the statutory rights to liability for defects apply.